| The Network Environment Precision-controlled air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. The facility is controlled by York™ quad-compresser/dual-blower redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation. Security Restricted access to the Network Operations Center is monitored by qualified personnel 24 hours a day, every day. The entire Network Operations Center is monitored, ensuring prompt response and thorough coverage to fire or security alarms. We supply all our Network Operations Center customers with advanced firewall, encryption, intrusion detection and other security measures. 24x7x365 Monitoring The Network Operations Center uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Network Operations Center also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. We provide network monitoring of the Local Area Network, Internet connectivity (all routers, switches, and wiring), and the Internet backbone via MRTG. Connectivity Our highly experienced Systems & Network Administrators monitor our networks 24 hours a day, 365 days a year. We are connected to multiple fault-tolerant major backbones via multiple DS-3 lines (namely, six DS-3s: UUNet, Sprint, AT&T, GlobalCrossing/GlobalCenter, Level 3 & Teleglobe). We are connected to the largest, best performing, US and International-scale backbones. Optimal speed and performance is guaranteed from our side. Reliability approaching 100%, by the multiple backbone and independent, redundant, networking architecture.Ourfibre-optic uplink through two dedicated OC-12 (622 Mb/s each) circuits. The OC-12 SONET ring consists of two redundant OC-12s traversing two separate paths and having two diverse entry points into our facility, thus providing the ultimate in reliability and performance. This is further built upon by our redundant connectivity to multiple Tier 1 providers (UUNet, Sprint, AT&T, Global Crossing, Level 3, Teleglobe) via 6 separate DS-3s (45 Mb/s each) . Our internal network consist of redundant architecture Gigabit Ethernet-based network, using Cisco backbone-grade equipment OurData Center feeds from two separate, redundant power grids; if one power grid goes out, we still would not lose power. We also operate a high-capacity Liebert UPS system. Two 20-ton Liebert AC units are in use, maintaining a consistent temperature of 18C and a dust-free environment. All of our servers are backed up daily using 1.9TB (terabyte) robotic tape autoloader library backup systems, as well as multiple RAID-based high-volume backup units. |